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If you are not completely satisfied with your purchase you may return the item within 30 days of receiving it for exchange or refund. Item must be in its' original packaging with the original tags attached. However, unfortunately, there are no refunds on personalized items, opened packages of socks or tube masks. Please return with a copy of the invoice you received to:
Flow Society 66 Willow Ave #C34 Hoboken NJ 07030
Sorry, shipping costs will not be refunded.
Exchanges: Please include a note in your package detailing what you would like exchanged. Generally once we have received your unworn item, we will ship out your replacement item the same day. An email will be sent to you with your tracking numbers.
Returns: Once we have received your items, we will issue a credit for the full amount back to the card used for the purchase. An email will be sent informing you of the refund.
Credits can take up to 5-7 days to appear on your bank statement depending on your financial institution.